As a leader, there are many different conversations that you will need to have with others.
Some need privacy, some don’t. Some are stressful, some aren’t.
How to Share Information
But no matter how big or small the topic seems to you, you should always consider the other person when you choose how to share information. There are two seemingly simple settings that can make an easy chat much more uncomfortable than you intended.
Watch this video for two simple ways to tweak how you share information with your employees for the best results.
In your office
Your office is likely where you spend a lot of your time. A lot. But since kids started getting sent to the Principal’s office, the boss’s office has not always been the most comfortable place for employees. It seems as if no matter how many fun, positive conversations you can have in your office, asking someone to step into your office for a chat always triggers a little sense of fear in the other person. Unless you can’t avoid it, try finding somewhere else to meet. A conference room? While going to get coffee? In the lobby? Outside? In the employee’s work area? I like to mix it up as much as possible which can be good for you as well.
In front of others
Before you have a group, or private, conversation, think through the bigger picture. Changes to the way things are or big decisions seem like it would be best to make sure everyone hears the same thing at the same time. However, if there are certain individuals that it will impact differently, the group setting is not always best. You need to know your employees and put yourself in their shoes when delivering information. While I know we are all busy and in a hurry, think about the end goal…a happy, productive team. Besides, how much time do you save with a group announcement if then the individuals are going to discuss, and then each want to set up a time with you for likely more time than it would have taken to talk to them beforehand?
Conversations is an activity you participate in, not a task you mark off your list.
Take your leadership full throttle by taking the time to consider the impact before the conversation, no matter how small.